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Included with every engagement

Your HR work,
all in one place.

Every IHG by ARG client gets a real client portal. Book meetings, pay invoices, sign agreements, track projects, and chat with your consultant — all in one secure place, 24/7. No email ping-pong. No lost documents.

IHG by ARG client portal dashboard showing meetings, invoices, and project status

Real infrastructure, not a glorified inbox.

Most small-firm HR consultants run on email, Calendly, and whatever's in their Dropbox. We built a proper client portal because you deserve infrastructure that matches the seriousness of your HR work — and because you shouldn't have to dig through an email thread to find the agreement you signed six months ago.

Scheduling & Video

Book meetings instantly — join video from anywhere

No back-and-forth scheduling emails. See your consultant's availability, book a 30-, 60-, or 90-minute meeting in two clicks, and hop into a secure video room directly from the portal when it's time.

  • Built-in HD video consultations (no Zoom downloads)
  • Automatic email reminders
  • Optional meeting recording with your consent
  • Scheduled duration + actual time tracked automatically
Client portal meetings page showing an upcoming video consultation with a Join Video button
Billing & Payments

See every invoice. Pay in one click.

Your invoices, retainers, and payment history — all in one place, always up to date. Pay with a saved card or a new one, or let us know you're sending a check. No paper, no phone calls, no wondering what's outstanding.

  • Itemized invoices with line-by-line breakdown
  • PCI-compliant card processing via Clover
  • Check, ACH, and wire payments recorded in your history
  • Optional saved card for effortless retainer billing
Client portal invoice payment modal showing the option to pay with a saved card
Secure Messaging

Chat with your consultant — securely.

Quick question? Drop a message. Upload a document for review? Just attach it. Your entire conversation history lives in the portal — not lost in your inbox — and everything stays inside our secure environment.

  • Real-time messaging with instant notifications
  • Attach files up to 25 MB (PDFs, Office docs, images)
  • Files automatically added to your document library
  • Full conversation history preserved forever
Secure messaging interface in the IHG by ARG client portal with a file attachment
Project Tracking

See what's happening on your work — in real time.

Big HR projects (handbook refreshes, compliance audits, leadership programs) get a dedicated project workspace. Milestones, time entries, updates from your consultant — all transparent, all in one place.

  • Milestone tracking with progress checkmarks
  • Time entries visible as your consultant logs them
  • Written updates from your consultant on every major step
  • Project-specific file attachments
Project workspace showing milestones, time entries, and client-visible updates
Electronic Signing

Sign agreements in two clicks.

When we draft an engagement agreement, it lives in your portal — review it on your own time, sign electronically, and the countersigned PDF is automatically saved to your files. No PDFs flying around in email. No lost originals.

  • Electronic signing with IP-address audit trail
  • Original + amendments all in one timeline
  • Signed PDFs automatically saved to your document library
  • Legally binding — same as any e-signature platform
Agreements page showing a signed engagement agreement
Document Library

Every document, one search away.

Handbooks, signed agreements, paid invoices, state appendices, meeting notes — anything we send you automatically lands in your document library. No hunting through email archives to find that PDF from six months ago.

  • Automatic archiving of agreements and invoices
  • Organized by project and date
  • One-click downloads
  • Accessible forever, even after an engagement ends
Document library showing HR files, handbooks, and signed agreements
Video Consultations

Face-to-face, from anywhere in the country.

Because we serve clients nationwide and everything is remote, video calls have to just work. Our rooms open 10 minutes before the scheduled time, are encrypted end-to-end by Twilio, and include optional recording when you want a reference.

  • HD video & clear audio
  • Works in any modern browser — no downloads
  • Multi-consultant rooms (bring in a specialist mid-meeting)
  • Optional meeting recordings, with client notification
Live video consultation in the IHG by ARG client portal

The small things that make the difference

A few smaller features you'll appreciate once you're using the portal every day.

Notifications that respect you

Email when something actually needs your attention — invoice due, meeting reminder, new message. No spam.

Works on your phone

Full mobile support. Approve an agreement from the carpool line, pay an invoice from your couch.

Complete audit trail

Every sign, every payment, every message — timestamped and preserved. Clean records for compliance.

Impersonation for support

When you reach out with a portal question, we can view your account exactly as you see it — so we solve problems faster.

Transparent retainer hours

If you're on a retainer, your monthly hours balance is always visible. No end-of-month surprises.

Human support

The portal is a tool. You're working with real HR consultants. If something breaks or confuses you, we respond.

Your data, handled seriously.

The portal is built on the same security standards used by banks and payroll platforms — because HR data deserves nothing less.

256-bit encryption

All traffic encrypted in transit. Nothing moves in plaintext.

Your data stays yours

Strict data separation — your invoices, files, and conversations are never visible to another client. Ever.

PCI-compliant payments

Payments processed by Clover. We never store your card number.

CSRF + session protection

Modern session hardening and cross-site request protection throughout.

Ready to get HR off your to-do list?

Every engagement includes access to the portal. Start with a free 30-minute consultation — we'll show you what working with IHG by ARG actually looks like.